Online bookstore ABE BOOKS, operating at www.books.abe.pl, is run by ABE BOOKS Sp. z o.o. with its registered office in Warsaw at 4 Bankowy Square. The company is registered in the entrepreneurs' register maintained by the District Court for the capital city of Warsaw, 12th Commercial Division under KRS number 0000116733, with a share capital of 300,000 PLN, Tax Identification Number (NIP): 526-021-01-16, and National Business Registry Number (REGON): 011545099.
Orders are accepted through the website www.books.abe.pl
Immediately after placing an order, you will receive a confirmation to your email address.
The books listed on the website are marked as Available Immediately, which means they are in stock at the bookstore and will be shipped on the day of the order placement.
In case of unavailability of some items included in the order, the Customer will be informed about the status of the order and can decide on how to proceed:
- partial fulfillment
- extension of waiting time
- cancellation of the entire order.
A limited number of items are allocated for promotional and clearance sales, and orders are processed in the order of confirmed order placements until stocks are exhausted.
Upon request, a VAT invoice will be issued for each order. Changes to the order can be made until the invoice is issued.
The Customer can cancel the entire order until it is dispatched.
All prices are given in Polish złoty and include VAT.
In the case of titles to be imported, the price listed on the website is an approximate value, and ABE BOOKS reserves the right to change it – this is necessary due to fluctuations in currency exchange rates.
In addition, ABE BOOKS accepts orders for all foreign books available in the European and American publishing markets.
Orders can be placed:
- in person at the bookstore located at 4 Bankowy Square in Warsaw
- by phone: +48 22 8280588
- by email: [email protected]
Institutions should place orders on company forms, including the bank name and account number, and signed by authorized persons.
An order should contain:
- author(s)
- title in the original language
- year of publication / edition number
- name of the publisher and country of publication
- personal or company data of the ordering party
- contact person
Providing the ISBN code speeds up order processing.
If the Ordering Party does not specify a particular edition, the latest paperback edition of the given title will be imported.
ABE BOOKS applies settlements based on publishers' catalog prices increased by the costs of importing from abroad (usually 10-15% of the value; these costs do not include customs duties and VAT).
Final settlement is made after receiving the shipment from the supplier at the average exchange rate of the NBP (National Bank of Poland) in force on the day of receiving the book in stock.
The average processing time for an order imported upon request is:
- German market: approx. 3-4 weeks
- other European countries: approx. 3-4 weeks
- American and non-European markets: approx. 4 weeks
Payments can be made:
- in cash / cash on delivery
- by bank transfer
- by credit card
Credit card and e-transfer transactions are processed via Przelewy24.pl
Shipping, ABE BOOKS offers:
- personal pick-up at 4 Bankowy Square
- UPS courier service - free shipping for orders over 200 PLN
*In exceptional situations, the company reserves the right to require a deposit of 30-50% of the order value. This applies to titles imported from small publishers, titles imported from the USA, titles requiring prepayment, and titles from the antiquarian market.
The principle applies to:
- titles imported from small publishers
- titles imported from the USA
- titles requiring prepayment
- titles from the antiquarian market
If, for any reason, the order cannot be fulfilled, ABE BOOKS commits to promptly refund the entire prepaid amount.
Complaints and returns
- Any product purchased at ABE BOOKS can be returned without giving a reason within 14 days from the date of order receipt.
- In case of damages such as faulty printing, incorrectly assembled book, damaged disc, and other editorial defects independent of the Customer and ABE BOOKS, the item will be replaced with another or the cost of the book will be refunded if replacement is not possible due to lack of stock.
- The Customer is obliged to return the defective item to the Bookstore / in case of defects – the shipping cost is covered by ABE BOOKS; in case of return without reason, the shipping cost is borne by the Customer.
- The book or product can be returned if it is in the original and undamaged packaging, does not show signs of use or copying, and does not have defects other than those that justify the complaint.
- The item cannot be returned if it is incomplete, and factory-sealed items cannot be returned after opening (e.g., removal of plastic wrap) or breaking the security seal.
The money will be refunded within 5 working days by bank transfer to the account indicated by the Customer
***According to the Act of March 2, 2000, "On the protection of certain consumer rights and liability for damage caused by a dangerous product," the Customer can withdraw from the purchased item in our store without giving a reason within 14 days from the date of receiving the shipment.
This is possible only if the item has not been used, copied, or otherwise damaged. CD, DVD, and MC cassette discs must be returned in their original, undamaged packaging.
You are welcome to shop with us