Filtruj wg
Filtruj według

Data wydania

1971 rok - 2024 rok

Autor

Dostępność

Cena

0,00 zł - 20 627,00 zł

Czas dostawy

2 dni - 30 dni

Wydawnictwo

Obsługa klienta

Filtruj wg
Sortuj wg:
  • Cena, malejąco
  • Cena, rosnąco
  • Trafność
  • Nazwa, Z do A
  • Nazwa, A do Z

    • Jest 4 produktów.

    Breaking Through

    Breaking Through

    Autor: Sandra Vandermerwe
    Data wydania: 2004
    In this book the author brings together distinctive and cutting edge work based upon her own research and work with leading companies in the overlapping areas of strategy, marketing and innovation to provide a new and dynamic model to implement customer focus in enterprizes. In an environment of falling margins the model shows how to increase value to customers and improve business results.
    132,30 zł
    • Nowy
    Customer Management Scorecard

    Customer Management Scorecard

    Autor: Bryan Foss
    Merlin Stone
    Neil Woodcock
    Data wydania: 2002
    This volume documents the results of global research on customer management (CM) funded by QCi, IBM and OgilvyOne. It is based on the diagnostic tool developed by QCi, the Customer Management Assessment Tool (CMAT), which is recognized as the global CRM scorecard and benchmark "best practice" standard for assessing how well organizations manage their customers. Drawing on the results of research using CMAT in over 300 leading companies around the world and across a wide variety of sectors, the authors present their findings. The detailed cases illustrate the gains to be made from managing customers well and include: BP; Barclaycard; BskyB; Hyundai; Mobil; Prudential; Smithkline Beecham; John Lewis; NatWest Bank; and Rolls Royce. The accompanying free CD-ROM
    268,00 zł
    • Nowy
    Fast & Efficient...

    Fast & Efficient Context-Aware Services

    Autor: Alex Galis
    Alex Galis
    Arto Tapani Juhola
    Arto Tapani Juhola
    Danny Raz
    Danny Raz
    Joan Serrat-Fernandez
    Joan Serrat-Fernandez
    Data wydania: 2006
    Fast and Efficient Context-Aware Services gives a thorough explanation of the state-of-the-art in Context-Aware-Services (CAS). The authors describe all major terms and components of CAS, defining context and discussing the requirements of context-aware applications and their use in 3rd generation services.
    264,60 zł
    • Nowy