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Data wydania

2005 rok - 2005 rok

Autor

Cena

71,00 zł - 72,00 zł

Czas dostawy

2 dni - 2 dni

Wydawnictwo

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Willie's Way 6 Secrets for...

Willie's Way 6 Secrets for Wooing Wowing

Autor: P Hooser
Phillip Van Hooser
Data wydania: 2005
""Willie's Way" is a fascinating compilation of real-life customer service stories that actually make a difference. It's about building your brand one customer at a time. Read how enthusiasm, confidence, and sincerity can impact your customers, grow revenues, and impact your bottom line. This is the best book I've read on customer service in a long time." - Joe Scarlett Chairman of the Board Tractor Supply Company."Wow! Willie's Way" is simply infectious. Every reader is sure to find the six secrets to be very practical. In fact, they leave us without excuse. Without a doubt, "Willie's Way" has the power to transform an organization from one delivering mediocre customer service to one performing at the top." - Chris Strippelhoff Vice President-Member Services Municipal
72,00 zł