Managing Change and Transition

Managing through change and crisis is difficult in any business environment. This guide offers advice on how to recognize the need for organizational change, communicate the vision, prepare for structural change such as M&A, and address emotional responses to downsizing.

Introduction 1. The Dynamics of Organization Change 2. Social and Human Factors 3. A Seven-Step Process 4. Change Agents 5. Collateral Damage 6. Change as an Opportunity Appendix