Employee Retention and Turnover

This exploration of what employee turnover is, why it happens and what it means for companies and employees draws together contemporary and classic theories and research to present a well-rounded perspective on employee retention and turnover.

Table of Contents List of Illustrations Biographies Series Foreword Preface Chapter 1: What Is Turnover, Why Is It Important, and How Is It Measured? Turnover Significance Voluntary vs. Involuntary Turnover; Avoidable vs. Unavoidable Turnover Functional vs. Dysfunctional Turnover Withdrawal Behavioral Family Turnover Destinations Collective Turnover Chapter 2: Turnover Consequences Turnover Effects on Leavers Turnover Effects on Stayers Turnover Effects on Organizations Collective Turnover Determining Optimal Turnover Rates Chapter 3: Causes and Correlates of Turnover Summarize Empirical Findings on Predictors of Individual Turnover from Past and Current Broad-Based Meta-Analyses Chapter 4: Complex Theories of Employee Turnover Describe and Review Classic Models Describe and Review Contemporary Theories, notably, the Unfolding Model Chapter 5: The Psychology of Staying: Job Embeddedness Review Original 2001 Model of Job Embeddedness and Its Refinement Extension of Basic Model to Explain Other Forms of Work Embeddedness Multifocal Model of Job Embeddedness Proximal Withdrawal State Theory Dark Side of Job Embeddedness Chapter 6: New Perspectives on Classic Turnover Antecedents Organizational Commitment - Commitment Profiles Job-Satisfaction - Trajectories Over Time Job Performance - Complex Dynamics Movement Ease and the Employment Opportunity Index Chapter 7: Research Streams on Understudied Turnover Antecedents Intervening Role of Job Search in Turnover Process Cybernetic Theory about Job search and Turnover Leadership Influences on Subordinate Turnover Leadership Style and Personality Managerial Attempts to Predict and Prevent Turnover Leader Departure Effects Social Networks - Structural Features Snow Ball Effect Network Centrality Network Closure Personality Influences Personality Traits Cognitive-Affective Processing System Theory Chapter 8: Methodological Approaches in Turnover Research Standard Research Practice: Critique of Static Cohort Research Design New Statistical Methods for Predicting Turnover Modern-Day Statistical Methods for Testing Turnover Theories Chapter 9: Controlling Employee Turnover Realistic Job Previews (RJP) Recruitment Source - Employee Referrals Hiring Based on Biodata Hiring Based on Personality Hiring for Fit Socializing Newcomers Work Design Compensation & Reward Practices Promising New Approaches Pre-Quitting Behaviors Stay Interviews Predictive Analytics Chapter 10: Diversity and Global Research on Turnover Women Corporate Flight Sexual Harassment Racial Minority Turnover Intersectional Discrimination Double Jeopardy Subordinate Male Target Hypothesis International Diversity and Turnover Expatriate Withdrawal Turnover among Assembly Workers in Export-Oriented Processing Zones in Emerging Economies Chapter 11: Future Research Directions Investigating Change Trajectories of Turnover Predictors Person-Centered Analyses Construct Validation More Research on Shocks, Link Defections and Turnover Destinations Generalization vs. Contextualization of Theories Understanding Collective Turnover Empirical Validation of Methods for Controlling or Predicting Turnover