This book provides insights into communication practices that enable efficient work, successful collaboration, and a functional work environment.Workplace Communication is ideal for current and future employees, directors, supervisors and managers, instructors, and consultants in knowledge-based expertise work.
Part 1: Foundations of workplace communication
1. Focusing on workplace communication
Maarit Valo & Leena Mikkola
2. Workplace relationships
Leena Mikkola & Hanna Nykanen
3. Team communication in the workplace
Mitra Raappana & Tessa Horila
4. Digital communication environments in the workplace
Anu Sivunen & Kaisa Laitinen
5. Workplace communication in institutional settings
Laura Asunta & Leena Mikkola
Part 2: Dynamics of workplace communication
6. Newcomers in the workplace
Sari Rajamaki & Leena Mikkola
7. Meetings in the workplace
Tomi Laapotti & Eveliina Pennanen
8. Technology-mediated communication in the workplace
Marko Siitonen & Annaleena Aira
9. Diversity and social interaction at work
Malgorzata Lahti
10. Leadership in the workplace
Leena Mikkola
11. Negative relationships in the workplace
Sini Tuikka
12. Supportive communication in the workplace
Leena Mikkola
Part 3: Developing workplace communication
13. Communication competence in the workplace
Tessa Horila
14. Developing workplace communication
Leena Mikkola & Tarja Valkonen
15. Future directions in workplace communication
Maarit Valo & Anu Sivunen