Ultimate Performance

Ultimate Performance uses human resources as the starting point for all human capital measurement and gives organizations a practical framework for understanding and measuring the performance of both HR and all other human capital. It includes basic standard metrics and features the approaches used by leading experts and consultancies.

Preface. Introduction. CHAPTER 1. Imperatives of Metrics. CHAPTER 2. A Path to Alignment. CHAPTER 3. Supporting Human Capital Decision Making. CHAPTER 4. Employee Assets and Contribution. CHAPTER 5. Employee Contribution to Risk. CHAPTER 6. The Employee Lifecycle-A Metrics Roadmap from the C-Level CHAPTER 7. Missions, Objectives, and Metrics. CHAPTER 8. Measuring Staffing-A Better Approach to Hiring Metrics CHAPTER 9. Beyond Hiring-Metrics for Employee Development and Retention CHAPTER 10. Succession Planning and Internal Mobility. CHAPTER 11. Current Measurement Practices-Lessons from the Field CHAPTER 12. Case Studies-Metrics in Action. CHAPTER 13. Human Capital and Organizational Performance CHAPTER 14. HR Outsourcing and Metrics. CHAPTER 15. A Practical Guide to Building Your Ultimate Dashboard Conclusion. References. About the Contributing Authors. Index.